Receiving mail sent without a user name and password
I need a solution Hello everyone, I have Symantec Messaging Gateway version 10.5.4. The machine is configured use an LDAP AUTHENTICATION. Emails sent with username and password are accepted and...
View ArticleUpgrading DCS 6.6MP1 to 6.7MP1 - screenshots/videos available?
I need a solution Running currently DCS 6.6MP1 with seperate UMC virtual appliance. Has anyone upgraded to 6.7MP1 from 6.6Mp1? Any issues, workarounds etc...Also what complete files would be required...
View ArticleSuspicious submission a big file
I need a solution Hello colleague,please help me to understand how I can submit suspicious a big files > 100MB to Symantec Security Response.In online submission form...
View ArticleExperiences Upgrading from 12.5 to 14 to 14.6
I need a solution Hello,We are local government agency with 10,000+ endpoints. Most have DLP 12.5 on mostly Windows 7 systems.What are your experiences/pitfalls/lessons learned from upgrading from...
View ArticleSEPM not displaying some of the managed clients
I need a solution We have several clients on our network that do not display in the SEPM client status section. I've looked at all groups (Default, Workstations, etc.) but there are at least a dozen...
View ArticleOur whole subnet has a negative reputation due to snow shoe spamming techniques
I need a solution Hi,a lot of customers are complaining that they can't sed email to specific domains.These domains are using your appliance as anti-spamMy MX servers are perfectly clean on every RBL...
View ArticleWhy does the initial install of SEP 14 need SQL SA access?
I need a solution I'm in the process of setting up my production SEPM 14 infrastructure, and when requesting a new back-end SQL DB, I received push back from our DBA's asking what "exactly" the...
View ArticleClik here to view.
How to view keywords with wireshark - Web prevent
I need a solution Hello,Doing a test with a Web prevent only the page dlptest.com and fastmail.com pass from bluecoat proxy to web prevent server with a simple keywords rules and no incidents are...
View ArticleSEP 12.1 LiveUpdate download error
I need a solution Environment - Window 7 SP1 Professional, SEP 12.1.4 unmanaged clientWe are looking for a solution, please do not tell us to run SymDiag, reinstall or update to the latest unless you...
View ArticleSCSP
I need a solution Hi All,Is it possible to block USB device through Device ID in SCSP. also using SCSP how we can we protect endpoint from virus in Legacy OS .Thanks in advance. 0
View ArticleSEP 12 License Renewal
I need a solution Dears,When I renew the license of SEP12 from the manager GUI will this replace the old expired license or both (the new and the old expired) licenses exist ? also if both exist will...
View ArticleHow to get the IPv6 address of SEP clients?
I need a solution Hi,We're checking around the console on where to find the IPv6 address of our clients specifically on the Monitors and Reports menu. We can't find it so far, do you guys know where...
View ArticleServices monitoring using DCS Detection and Prevention
I need a solution Hi Chuck,Client requirement is to monitor services that are running and whitelist & backlist services based on his requirements.Can you please help me with this requitement.We...
View ArticleDoes location awareness "DNS lookup" use the local DNS cache of the client
I need a solution HelloI have a question and maybe someone of you know how exactly the location awareness criteria "DNS Lookup" works. I understand that the local cache will be used for resolving the...
View ArticleEvent viewer starts up but no events being triggered
I need a solution DCS 6.6Mp1 - Event viewer opens but no events are generated? Any ideas as to why? The agent itself is reporting back to the UMC and there are logs displayed . DCS agent installed on...
View ArticleLive Update Server
I need a solution HI,We working on a lab session with below scenario:Present Infra:Live Update server 2.3.6SEPM 12.1RU6Planned Infra Upgrade:Live Update server 2.4.0.26 is not available for...
View ArticleSEP unable to run the device control policy after switching location
I need a solution Sep unable to get the device control policy (disable wireless) after switch location. We have try to reinstall the sep. Create new test group, new adc policy, new device ID even...
View ArticleFailed Indexing IPCClient write function failed
I need a solution As I add document profile, my indexing failed with any method. what does below error meansThread: 77 SEVERE [com.vontu.cracker.jni.NativeContentExtractionEngine.IPCClient] [732]...
View ArticleTrojan.backdoor Activity 179
I do not need a solution (just sharing information) This signature detects Infostealer activity on the infected machine that could result in the downloading and executing of files from the Internet on...
View ArticleWDE does not accept password
I need a solution Hello,I am having an issue with WDE. I had a laptop with two drives and the OS drive would not boot so I decrypted it using the recovery CD. After I was able to repair the OS and...
View Article