Clik here to view.
Could not start disk encryption: err -11976
I need a solution I'm installing Symantec Desktop Encryption on a Windows 10 PC. Symantec Desktop Version 10.3.2 MP13. The installer registered with the server successfully, asks for passphrase...
View ArticleHow do remote clients off our network update SEP definitions?
I need a solution I have inherited a SEP environment that I administer but am having a problem understading how remote clients off our network are getting updated. The way it works currently, if a...
View ArticleDCS console error when exporting 500 events
I need a solution DCS version 6.6 Mp1When trying to export 500 events from the console, customer gets this error message (see attached).Anyone know why this happens or a workaround?Thanks in advance...
View ArticleClik here to view.
Blank SEP Detection Results happens about every hour
I need a solution SEP version 14.0.2332.0100.105Operating system: Windows 7 Enterprise SP1 x64Issue: Blank "Symantec Endpoint Protection Detection Results" pop-up approximately every hour.A user in...
View ArticleNetwork Prevent for Email - size issues
I need a solution We have had a few instances now that the queue sending to DLP email prevent server gets backed up. I haven't fully figured out what size attachment it chokes on, so far it seems to...
View ArticleProactive Threat Protection Disabled
I need a solution It seems like this is an older feature, but how do I enable this to get it off my clients error log? 0 6-19-2017 10-59-18 AM.png
View ArticleIDM and EDM
I need a solution Hi Guys,Is there a minimum number of documents that is required for IDM and EDM to work properly? I am asking because for VML, the recommended number of documents in the test set is...
View ArticleConnection abandonement not working
I need a solution Hi,we have Bandwidth Gain mode enabled and also included the following line in the local policy:<Cache> delete_on_abandonment(yes)However, when I start a large download (eg...
View Article(connect to cluster5.eu.messagelabs.com[85.158.138.179]:25: Connection timed...
I need a solution Hello, could you please clear our IP from the blacklist? 89.200.172.75 Some of our customers get this message when trying to send a mail :( Best regards from Austria, Stefan T. 0
View ArticleMultiple network deployed machines not showing up in Cloud console
I need a solution When creating an installation package from the cloud console to deploy to multiple machines, is that package stripped of duplicate identifiers, allowing the newly installed endpoint...
View ArticleNeed a DLP for a mix of Operating systems
I need a solution hi, This is a combination of Sales and Tech question. We are exploring a DLP solution to be run on individual laptops at workplace. We use a mix of systems (Roughly around 50...
View ArticleSymantec security/compliance reports such as SOC 2/SSAE-16
I need a solution I am trying to find the latest due dilligence type reports for Symentec Email.Cloud. I am a member of their Customer Trust Portal but the docs there are every old - Some CenturyLink,...
View ArticleChange timeout length in SEPM console to Never
There used to be a setting to never log out of the remote Java console. I have multiple customers who have the SEPM console up in their NOC's and they constantly have to log back in.This is the only...
View ArticleBSOD or PBA prompt after upgrading SEE 11.1.2 to 11.1.2 HF2
I do not need a solution (just sharing information) Not sure anyone else saw the same issue I have observed during my SEE 11.1.2 HF2 test, I spent past few days to test the upgrade from 11.1.2 to...
View ArticleLive update is missing in control panel
I need a solution Hi,After upgrading SEPM from 12.x to 14 MP2,live update tool is missing in control panel.SEPM on windows server 2008 R2 std. 0
View ArticleBlacklist Removal
I need a solution Dear Sir,Our Server IP 202.130.87.248 had been blocked from you. Would you remove our IP from your blacklist and let us send out the messages?Thanks! William 0
View ArticleClik here to view.
NTP: OS Attack: Microsoft SMB MS17-010 Disclosure Attempt
I do not need a solution (just sharing information) Hi experts,Below information was found during I check the NTP attack.It looks like Microsoft SMB MS17-010 is not patch on the machine.But, something...
View ArticleFull IP blocks listed?
I need a solution Dear Symantec,It seems that almost our whole AS-number is listed. The AS-number is as47869. In particulair 94.228.208.0/20, 109.235.48.0/21, 178.239.48.0/20, 31.171.128.0/22,...
View ArticleSQL DB migration
I need a solution How to change the Symantec SQL server database from one server to another server. 0
View ArticleSEP SBE Cloud exclusion support for enivronment variables
Request: Add support for environment variables in exclusions.Use case: Resources with variable pathing based on environmental variables are difficult to exclude. As an example resources stored under...
View Article