Solved: SEP 12.1.6 MP8 and Windows Anniversary (Basic Compatibility)
I need a solution So I am 90% of the way "complete" with the support request I put in regarding this thread: https://www.symantec.com/connect/forums/1216-mp8-i...Anyway, to cut to the chase, the...
View ArticleSEPM intermittently unresponsive
I need a solution I upgraded to SEPM version 14.0.2349.0100 earlier this week. Since then I'm getting frequent episodes of unresponsiveness where the SEPM GUI does not respond to anything I click on....
View ArticleMore questions on Auto-upgrade
I need a solution I'm running SEPM MP1 and want to use the auto-upgrade feature to upgrade my existing 12.1.X clients to 14. I have just tested this on a single Win 7 systems and worked fine so I'm...
View ArticleRecovery token not accepted
I need a solution Hi,We've been having issues with the pgp encryption on many notebooks, the problem seems to be when a user forgets there passphrase we generate the token to allow access to the drive...
View ArticleReporting SEP client installation date and time from SEPM
I do not need a solution (just sharing information) You can do a report (maybe before 12.1.6) to show the SEP client installation date & time from the SEPM. Export this report and in the Excel...
View ArticleSEPM- Differeing information from Activity Summary and Reports
I have a customer who is noticing that reports are showing that systems are/were affected by a virus/malware yet this does not reflect in the Activity summary on the homepage. The SEPM Logs are also...
View ArticleIPremoval site says good reputation, but blocked by Symatec
I need a solution thanks for your help KevinI just tried it again and it still is being blocked by Symantic on their mailserver, not sure why but on our side it says it was delivered sucessfully but...
View Article553 Message Filtered error
I need a solution Hi,since yesetrday our emails are bouncing back with the error code 553.Our domain and IP addresses are not blacklisted, and emails are not being delivered to individuals we had...
View ArticleSnow Shoe Spamming Issue
I need a solution Hi,we have a new spam filter we are trying to put into production, but for some reason the IP address it is on has a reputation with Symantec Cloud Security for "snow shoe spamming"...
View ArticleOld SEPM Server Name still appears after Disaster Recovery Move
I need a solution I have read through a ton of best practices documentation to move SEPM 12.1.7 from one server 2008 32 bit to Server 2012 64bit. New server has different name and ip, and using a sql...
View ArticleSymantec Update Failed
I need a solution Dear,We are having some problems recently with some Symantec SEP Client, the problem was that some clients are not receiving updates correctly. I found that files in...
View ArticleMail server blocked by Messagelabs
I need a solution HelloI just set a new mail server. The ip address that the ISP assigned to me was already blocked by Messagelabs only (not by any other black list). I requested ip removal from...
View ArticleRecovery MFT on Virtual Disk
I need a solution I have PGP Desktop 10.1.1 and encountered such a problem. I moved Vdisk file (.pgd) to an another drive and deleted original source. Now I can open the disk but system report that...
View ArticleSymantec Encryption Desktop 10.4.1, Windows 8.1 x64 on BIOS: Cannot decrypt...
I need a solution Hi!I have installed Symantec Encryption Desktop 10.4.1 on Windows 8.1. x64 with BIOS (not UEFI).The Recovery CD successfully boots from USB flash boot drive (which I created with...
View ArticleThers is a solution to Secure Virtual Environments VMware
I need a solution Hello,I have SEPM 14 for Windows servers and clients, need to know if there is any solution to protect virtual environments "VMware" like Sophos virtualization security?Thank you 0
View ArticleIncorrect Client status
I need a solution Hi Guys, I just upgraded my SPEM from 12.1 ( RU6 MP5 ) to 14 MP2, post which lots of clients went offline ( expected ) but when they did come online it was an incorrect report as...
View ArticleGlobal exception list
I need a solution HelloWe have SEP 12.1.4 and we have created a global exception list for our servers and assing to SEP group where thses servers are memeber of SEP groupBut on these servers' SEP...
View ArticleDLP
I need a solution Hi All,Could anyone help me address below queries.- Ability to classify information as confidential based on PII /PHI information such as Bank A/C info, Pan card info/contact info...
View ArticleDLP Incident Workflow - Deny status change from Resolved to New
I need a solution Hello all,I am trying to create a basic workflow for Incident Management in DLP. I want the incident statuses should be follow a specific flow of process. For eg: New -> In...
View Article421 Service Temporarily Unavailable from MessageLabs SMTP servers
I need a solution Hi.Over the weekend, our ISP had issues with reverse DNS lookups and we suffered several instances of IP Blacklisting of our SMTP servers as a result. Our IP addresses are below...
View Article