Authentication Failed while requesting Vontu API using Python 3 suds library
I need a solution Hello, I am trying to use the Vontu incident report and update API from python 3 and keep getting authentication failed error:urllib.error.HTTPError: HTTP Error 500: Internal Server...
View ArticleNo definition updates if no one logs onto workstations
I need a solution I have a few worksations that are used rarely. I am constantly getting email warnings that these machines have outdated definitions.I log into these workstations and they update...
View ArticleClients have stopped auto upgrading from 12.1.7 to 14
I need a solution I would like to reference this post, which was marked as solved, but wasn't really solved since the customer simply found a way to work around the issue. I would also like to point...
View ArticleAny issues with Win10 Creators Update and SEP 12.1.6_MP6? (or ver 14 too)
I need a solution I saw issues with SEP ver 14 so I'm still on SEP 12.1.6_MP6, the last upgrade on ver 12 I believe. Programs and Features on a client machine lists 12.1.7061.6600.I'm going to test...
View ArticleSearching for a New DLP System?
Insist on These Seven Core Capabilities Publish to Facebook: No It's a familiar refrain: Cloud services and mobile devices have made the challenges of safeguarding company data even more acute....
View ArticleTrouble in getting all the logs by Symantec Endpoint Encryption in...
I need a solution I followed the instruction to Enabling Logging and Debug Logging in Symantec Endpoint Encryption 11 (https://support.symantec.com/en_US/article.TECH223...), but still I am not able...
View ArticleQuarantine vs. delete -- How does SEP determine that?
I need a solution SEP is catching viruses on user machines. Yeh! In the alerts I see sometimes the file is quarantined. Other times, it's deleted entirely.How does SEP determine whether it will...
View ArticleHow to move all my users to ver 14?
I need a solution We're still on ver 12.1.6_MP6. So is the server.For ver 14 it sounds like a clean install is recommended (or the only option). Uninstall SEP ver 12. Install ver 14.With users in...
View ArticleSymantec console is automatically logoff after few hours(approx 2hrs)
I need a solution Hi,I have installed symantec console in my local machine.it is automatically logoff after few hours.I want to open the console continuously(for monitorng).How to open the console...
View ArticleBad reputation IP - Emails not delivered
I need a solution About 5 or 6 days ago I requested to investigate my email server (IP 212.83.136.185) but you keep listing us as "bad reputation". We check every day all inbound and outbound emails...
View ArticleLinking standalone client to SEPM
I need a solution I believe there is a way to link a standalone SEP client to SEPM (as opposed to having used a deployment package generated from SEPM) using a syslink.xml file.Does anyone have any...
View ArticlePGP_HOME_DIR not considered
I need a solution I am using the Command Line Encryption version 10.4.1 Build 18. In the documentation, you can read, that you can use the environment variable PGP_HOME_DIR, which is used, when set....
View ArticleDLP Agent group best practice.
I need a solution Hi, I'm looking for best practices for Agent group in Multiple regions. Can anyone also please share the best practice document of Symantec DLP V14.6?Thanks! 0
View Article21 Service Temporarily Unavailable
I need a solution Hi All, We send emails to our customers on daily basis and quite alot of them use messagelabs for email service. Since yesterday we have started receiving alerts about mails queueing...
View ArticleFacing issue with SEPM Sonsole Login with respect to TLS
I need a solution Hi,Tried configuration settings and tried enabling only TLSv1.2 as per the below KB article, however unable to login to the SEPM...
View Article421 Service Temporarily Unavailable
I need a solution Hello,A client using my server for emails is having issues sending emails to a client using your service. The errors are:2017-04-05 19:42:04 1cvpc4-000YoU-Td...
View ArticleAny way to know if Cloud Defs arrives OK or not?
I need a solution Hey all,Just playing around with SEPM v14 - very impressive so far!Question: I installed the Standard client which means it's getting the defs from the 'Cloud'. But how do you know...
View Articlelost connection with cluster8.us.messagelabs.com
I need a solution Hello,my smtp server (IP 91.220.44.4) can't send messages to one of our client because:(lost connection with cluster8.us.messagelabs.com[216.82.251.37] while sending message...
View ArticleDecrypt files from removable media on Linux
I need a solution I found this topic, and the answer fails to address usage in a hybrid environment.https://www.symantec.com/connect/forums/symantec-e...I have a Windows 7 laptop workstation on our...
View ArticleApplication a Device Control policy not enabling exempt devices on client...
I need a solution Hello,I work for a L-3 Technologies division in the IT department. We just recently (within the last month) upgraded our SEP Management server to Ver 14 MP1 build 2332. We have...
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