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Copy SEP Group to another SEP Domain

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I need a solution

Hello,

We have a SEPM instance with about 200 Domains...

The problem is, that we need a new Group which must have the same policies in all 200 Domains.

The policies are already submitted through the export and import of our "root domain" (this was done a few years ago...)

But now it is the time to create a new group for quarantine which we need in all 200 Domains.

Does anyone know how to do this except manually?

Rightclick and copy group policies does not work because the clipboard object is deleted after changing the SEP domain.

What does the trick? SQL? Vodoo or something else? ;)

Thanks!

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1504725028

New Installation - Cannot Access Web Interface

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I do not need a solution (just sharing information)

Hello 

We're in the process of evaluating Encryption Management Server. I am attempting to get Encryption Management Server 3.4.1 installed in a VMware 5.5 enviornment. The main issue we are having is after the installation I am unable to access the web console at https://<ip>:9000. The only response I can get from the web server is on http://<ip> and it is a "Symantec Encryption Server Page Not Found"

The server is named 'keys.<my domain>' and I can reach it on the network. A port scan shows that it is listening on port 9000. 

I have followed the best practices at: 

https://support.symantec.com/en_US/article.TECH186...

Not really sure where to go from here. If anyone has any information on how to move forward, it would be greatly appreciated. 

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Create Agent Group using OU in Active Directory

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I need a solution

Dear,

In the costumer where using dlp , your Active Directory have many OU, one for each branch office, inside to this another OU call "Computer" or "Laptop" its possible to use any attribute from the "Attribute Editor" inside the properties of any OU to create a Agent Group in Dlp?

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CVE-2017-9805 Apache Struts Vulnerability

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I need a solution

There is a fresh vulnerability out for Apache. CVE-2017-9805

While my SEPM is not internet facing, I would like to know how people are securing their SEPM from Apache vulnerabilities. This is the second one this year.
There does not seem to be an NTP rule out for this yet.

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Add BlueCoat Director Content Management Functionality to Symantec Management Center

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The BlueCoat Director has the ability to manage content on multiple BlueCoat ProxySG systems. There is no similar capability in Symantec Management Center as of version 1.10.1.1. If Management Center is the future replacement of BlueCoat Director then it must incorporate all the content management capabilities that Director has today.  I opened Symantec case #13080179 about this issue and they requested I submit a Feature Request.

Virus and spyware defination is out of date

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I need a solution

i am facing this this issue on all my end point security antivirus client that install on the server

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Dragonfly:专业网络攻击团伙将目标瞄准西方能源行业

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能源行业网络攻击再现,存在巨大破坏性,而Dragonfly网络间谍团伙的东山再起与此有着紧密关联。

Read More

SEP 14 query

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I need a solution

Hi Everyone,

Query asked by customer.

Does SEP has feature functionality to rollback of malware actions during disinfection (Roll back means rolling back the changes made to the file system (creating, relocating, renaming files) and registry keys.

Appreciate your response in this.

Thanks,

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1504777667

SEPM DMZ link

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I need a solution

Is a newer or later link available? I cannot seem to open it.

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1504805138

Replacing old PGP keys with new PGP keys.

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I need a solution

Hello Everyone, 

I am facing problem regarding replacing keys on server, I have to manually delete the old keys and upload new keys, can't it automatically upload new keys replacing the old one, I am using PGP in one of my mobile application, I am using LDAP provided by UnboundID SDK to upload or retrieve keys to-and-from server.

Any help will be very beneficial,

Thank You!.

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Can SEPM replicate

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I need a solution

If we upgrade sepm A to ver. 14 and do not upgrade SEPM B to ver. 14, can replication between this two happen 

We are using SEPM 12.1.6 RU6 MP3

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1504788996

Mail not being delivered to previous Symantec Email customer

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I need a solution

Hello -

I have a customer who I'm told formerly used Symantec's email security product, but has migrated to and uses Office365 - thus the Symantec product was dropped for them.

However, they have a business partner who does use Symantec Email Security. Their email system reports the email was successfully delivered, Symantec is reporting it delivered, but it is never making it to the Office365 service. The mail logs at Office365 do not see any attempt of delivery, rejection, etc of the mail from the remote domain. Microsoft confirms these findings.

I believe that the Symantec system is delivering the mail to the setup it sees for the customer in the Symantec system and is never actually delivering the email to the MX record.

I do not see any support option for this and the business partner has maintained that the issue is not on their end as it shows delivered.

What would my options be with getting this resolved (or at least ruled out) at Symantec?

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SMG License Invalid - Doesn't update SPAM definitions

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I need a solution

Hi guys!

I have a SMG with trial license but the SPAM definitions are not up to date. I've rebooted the server, restarted the Conduit service, and reloaded the license but the issue persists.

This is the log that the Control Center shows:

Date:
Thursday, Sep 07, 2017 09:38:08 AM CDT
Severity:
Error
Host:
Local Host
Log type:
Conduit
Description:
Error from web server 471 - License Invalid : unable to GET: https://aztec.brightmail.com/rules5/dayzero.vcdiff/4/latest.

Hope anyone could help me.

Greetings!

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How to completely remove software/stop receiving "External Connection Detected" notifications

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Hello, customer service directed me here.

I bought Symantec Endpoint Encryption (powered by PGP Technology) and installed it on my Mac (version Sierra 10.12.5) but found through customer service afterward that the software was not compatible with that latest version of OSX. They issued me a refund and I thought I uninstalled the software and deleted all related files by searching "PGP" and "Symantec" and deleting everything I found. A month later, after booting my laptop, I am receiving incessant notifications saying "External Connection Detected" followed by "Encryption desktop has detected an SSL/TLS connection initiated by your mail client..." No matter how many times I click OK and check "Don't warn me again," it keeps popping up. Please advise on how to completely remove any and all Symantec/PGP software from my machine. I tried the Terminal command uninstall_pgp.pl and it says "command not recognized."

Info on product: order number SP1310821, SKU 47W6XZF0-EI1EA.

Thanks in advance.
 

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Sample batch or executable you run

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I need a solution

Hi Peeps,

Do you have any use case of sample scripts and executable that you run during notification triggered? thanks.

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[SEE] Change Non-Windows Password from SEE Management Server

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I need a solution

Hello everyone,

Is it possible to change Drive Encryption Non-Windows Password from SEE Management Server? We're using SEE version 11.1.X

By now, I think it is not possible due to the fact that the SEE user control is manage only via SEE Client Administrator (at endpoint).

However, in a Scenario where Helpdesk would like to add/remove register users at SEE Client Administrator remotely. How can we do that? Is it even possible? Maybe via GPO?

Appreciate your thoughts and suggestions.

Harold

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ProxySG S400-30

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I need a solution

Hi,

We have 3 S400-30s in our environment. They have SGOS 6.7.11 on them. We have been having issues with WCCP becoming unstable on the swith they are attached to.

And this past week or 2 the BlueCoats reboot on their own at random times. Today I received the following in and alert email.

Health check 'drtr.rating_service' changed from: Unknown, to: DNS failed, and has become sick. Status: Health check DNS resolution failed.

Has anyone ever seen this?

Thanks,

Jim

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what is SOC

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I do not need a solution (just sharing information)

Dear All,

what is this SOC and how it works?

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Do you know if running a second antivirus in conjunction with SEP void and support agreements?

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I need a solution

Currently SEP 12.1.7 Installed. Customer wants to deploy Cylance as well in cunjuction to SEP. Regardless of the 2 programs working together does running a second antivirus in conjunction with SEP void any support agreements?

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1504812646

Mobilisons Les Énergies!

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Europe celebrates its third annual Battery Recycling Day
Publish to Facebook: 
No

This Saturday, September 9th, Europe celebrates its third annual European Battery Recycling Day. This day, organized by Eucobat, a European association working to ensure that all waste batteries are collected and recycled in an ecologically sound way, works to raise the awareness of consumers and businesses on the importance of collecting spent batteries for recycling.

In France, nearly 45,000 students will participate in a large collection of batteries through organized events throughout the country. More than 1.3 billion batteries are sold each year in France, but after they are used, many end up in the trash. To avoid the risk of pollution and recover the metals in battery, Corepile is organizing Battery Recycling Day in France, while Stibat runs efforts in the Netherlands. There will be more than 24,000 places, including supermarkets, drug stores, and primary schools, in the Netherlands where people can drop off used batteries. 

As we use more and more electronic products, batteries are now indispensable in our daily lives. As the number of batteries used each year grows, as does the need for battery recycling. Batteries require a special recycling process due to the substances found inside, some of which are harmful to the environment. Often, these substances can be reused, another benefit for the planet.

At Symantec we are doing our part by meeting all applicable legal and regulatory requirements related to batteries. Amongst several European Directives that apply to Symantec hardware products, there are two, the European Batteries Directive and the Waste Electrical and Electronic Equipment (WEEE) Directive, that require manufacturers or importers to deal with batteries specifically. These requirements include:

  1. Regularly reporting the type and quantity of batteries placed on the different national markets within the European Union and European Economic Area.
  2. Designing products that meet certain design requirements. For example, internal batteries cannot be soldered permanently onto the circuit board and the appliance has to be labeled with a special logo making it clear that it is not suitable for general waste (see image below).

Photo credit: European Commission, 2017

Symantec itself offers its professional customers across the globe an option to return their used appliances. Symantec then determines if and what components of a returned appliance can be reused and refurbished or must be responsibly recycled. Customers in many European countries can also use the EARN network, which Symantec supports, to have their old appliances recycled in a responsible manner.

Symantec has partnered with Thinkstep on battery compliance to manag Re our reporting obligations through their EC4P program. Thinkstep, which provides sustainability software, data and consulting services, helps businesses drive operational excellence, product innovation, brand value, and regulatory compliance. Through the EC4P program, Symantec reports to one entity and Thinkstep helps ensure that we meet the national battery and WEEE laws in many European countries, and more around the world. EC4P experts help Symantec stay up-to-date with changing regulations and help us implement cost-effective and reliable compliance arrangements in each country.

We hope you’ll join the efforts on European Battery Recycling Day! Several Symantec sites across the globe – including Cape Town, Dublin, Dubai, Paris, and Warsaw -  are facilitating a battery recycling effort for employees. Contact your facilities team to see if your site is participating. 

We will also continue to provide products and services that meet and exceed international standards, including those related to battery recycling, to do our part for the planet. For questions, information or documentation on any aspect of Symantec's products or supply chain please contact cr_compliance@symantec.com.

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