Multiple Policies
I do not understand why we are not able to assign multiple policies to each group of computers. For management reasons it is much easier to split different requirements into different policies. Then...
View ArticleNext update for SEP 12.1
I need a solution When is the next Update/Maintainence Patch scheduled for SEP 12? I dont plan to go to 14 for a while. 0
View ArticleNeed to run chkdsk on ATP virtual appliance
I need a solution Hello,We recently had some issues with our storage on vmware. bacause of this our ATP virtual appliance keeps booting in emergency mode and asking to login with the root password to...
View ArticleNot able to communicate with our clients due to being spam filtered (O365)
I need a solution Hi there,We run our email on office 365 and we keep getting -550 5.0.350 Remote server returned an error -> 553 Message filtered. Refer to the Troubleshooting page...
View ArticleHow to get alert when FTP is beeing started?
I need a solution Hi, I'm having trouble getting DCS:SA 6.7 to detect/alert when FTP service is being started. I have requirement from customer to alert who and when starts FTP. This needs to apply to...
View ArticleOffice 2016 & DLP 14.0.x compatibility issues
I need a solution Hello, Can someone confirm that the Office 2016 and DLP versions 14.0.x are not compatible? We are facing weird behaviours from documents created with Office 2016 using DCM...
View ArticleDLP Agent 14.5 Not Monitoring HTTP Traffic
I need a solution I just have recently found out that despite the configuration of the Agents to monitor HTTP and HTTPS is being ignored and only HTTPS is getting monitored.This is behaving in IE11...
View ArticleQuarantine Copy of a file - Endpoint Prevent
I need a solution I have a use case where if a user leaks a file via any endpoint channel, I would like to quarantine a copy of that file so that management can take a look at that file. The action...
View ArticleDoes SEP scan .svg files
I need a solution Will SEP scan for .svg (scalable vector graphic) files? Since they can contain java script and therfore be considered executables, they can contain and are being seen as containers...
View ArticleIncidentDetection.MaxIncidentsPerPolicy
I need a solution Hello everyone, we're rolling out version 14.6. In our testing we hit the ceiling for the default value of 10,000 for the setting - IncidentDetection.MaxIncidentsPerPolicy. The...
View ArticleFree up SEP Seats used.
I need a solution Good morning, How can I free up licenses for endpoints? We are currently over-deployed for licenses and believe we may have licenses that we may be able to free up. Thanks 0
View ArticleDLP detection servers changing IP addresses
I need a solution We are moving our DLP detection servers (Network Monitor, Email Prevent, Web Prevent) and our Enforce server to new data centers. I seem to remember reading somewhere that moving...
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Network Security + Endpoint Security = Better Together
Open APIs enable shared intelligence and proactive action across systems Blog Feature Image: ThinkstockPhotos-488564122.jpg Twitter Card Style: summary For too long, information security has been a...
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GUP ruleset question
I need a solution Hi, what's the right way to config a list of GUP's?I saw customers with config's like this with 1 rulesets for each IP:and like this with many ips in one...
View ArticleSecurity engineer
When I move pc from group to another group the SEPM log does not show the PC name or the group name that has been moved to I suggest to add this feature in next release please
View ArticleUnable to get the Access Token and the Refresh Token in web service
I need a solution Good afternoon,I'm working on an integration between my SEP Manager and another security product via the web api and there are two values I needare the Access Token and the Refresh...
View ArticleSupport Perspective and Battle Plan - W32.Disttrack / W32.Disttrack.B...
one of these days Alice, bang! zoom! straight to SHAMOON! Written by Danny WilliamsI. BACKGROUND:Symantec is currently investigating reports of another new attack in the Middle East involving the...
View ArticleBlocked IP
I need a solution Hi.We have our IP (5.79.73.233) blocked by the 7.7 policy: host cluster3.eu.messagelabs.com [194.106.220.51] SMTP error from remote mail server after initial connection: 501...
View ArticleRemote host said: 501 Connection rejected by policy [7.7]
I need a solution Hi,Need help, our email server is getting this message:Remote host said: 501 Connection rejected by policy [7.7] 9616, please visit www.messagelabs.com/support for more details about...
View ArticleIP Blacklisted because of SPAM
I need a solution Please help. Legitimate emails are blocked by Symantec filters.We have been assigned a new IP address(1 month ago) from our ISP and this problem arose. This IP 185.153.220.250...
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