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Auto change incident status based on membership of a sender pattern list?

I need a solution There is a subset of individuals being monitored that we want to automatically change the incident status to a specific predefined value as soon as their endpoint incidents or...

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Scan stucks after a few files

I need a solution I have installed version 14 of SEP on Windows Server 2012 R2. When I try to Run a scan after a few files it gets stuck. Pause and Cancel dont work. I have to Restart the server to...

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Using CloudSOC to Combat Threats in Office 365 !

A Look into Critical Threats Highlighted in the Microsoft Research Report Publish to Facebook:  No OverviewRecently, Microsoft issued a newSecurity Intelligence Reportthat includes some interesting...

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Symantec DLP - EDM Workarournd for Endpoint Prevent

I need a solution Hello, I have a customer who needs to monitor EU GDPR data. I can use EDM to locate files containing EU GDPR data using Network Discover. I can use EDM on endpoints connected to the...

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SEPM Web Console Not Opening

I need a solution Hi,SEPM Web console not opening Showing error as the request resulted in an internal Error. 0

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Messagelabs mail servers refuse the network connection

I need a solution Our mail server IP 65.157.63.242 is unable to connect to messagelabs, for example IP 216.82.241.243. We are not on any blacklists. Can you please remove throttling for our IP? 0

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DLP policies not delete

I need a solution  Hi. When i deleted response polices, response policies were not deleted because response policies were allocated. But response policies were not allocated. How can I solve this...

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VBS trojan not detected

I need a solution HiLicensed Symantec Endpoint Protection didn't detect VBS-trojan (attached). https://www.virustotal.com/ru/file/7ed68cc7a22b7e5... 0 connectors.7z

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Sizing for SPE 7.9

I need a solution Hi, for sizing calculation I need to calculate the number of SPE required = total data flow from NAS system to SPE / SPE throughput.How is possible to calculate the data flow ? There...

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macOS 10.13 High Sierra Support

I need a solution Can Symatec please give notification on support of macOS 10.13 High Sierra which is set for release at the end of September. SKEL has been introdcuced for non MDM devices.Hwever I'm...

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Proxy AV subscriptions

I need a solution In Proxy AV environment upgrade to Symantec Endpoint Security is there any risk in expiring AV subscriptions? Will Proxy AV continue to operate but without AV updates? Will the Proxy...

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Apply Device Control in Safe Mode

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Definitions update from SEPM

I do not need a solution (just sharing information) Is necesary and urgent linux update definitios from  symanantec endpoint protection manager, any servers cannot update from liveupdate on internal...

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Protection Engine for NAS 7.8 to 7.9 upgrade

I need a solution how to upgrade Protection Engine for NAS 7.8 to Protection Engine 7.9 upgrade with 7.8 license? 0

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Education: CloudSOC Class - September

Location:  Virtual Academy - Americas Time: Thu, 28 September, 2017 - 11:00 - 18:00 EDTSymantec offers live, instructor-led training for CloudSOC.The Symantec CloudSOC R1 course is intended for IT...

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Education: CloudSOC Class - October

Location:  Virtual Academy - Americas Time: Thu, 05 October, 2017 - 11:00 - 18:00 EDTSymantec offers live, instructor-led training for CloudSOC.The Symantec CloudSOC R1 course is intended for IT...

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Negative Reputation Repair

I need a solution For some reason, my domains (all on the same server) have been blacklisted when sending emails sent to AT&T properties. Investigating the issue led me here, where I discovered...

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Importing Solution Pack for DLP 14.5

I need a solution Hi All, does anyone know if importing a solution pack will turn on any policies? I don't want it to break anything. Any links to symantec documentation would be appreciated.Thanks! 0

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Offline status in SEPM - Incorrect OU

I need a solution Hi Peeps. Need help current scenario is we have clients that are showing offline, different OU (we are sync in AD) and different hostname. Per checking on those machines they are...

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Problem in a multiuser laptop/problemas con una portatil multi usario

I need a solution Hi everybody, we add multiple users in a laptop but only the last one user who used the laptop is the only one user can log again!!All users are registered in SEE...

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