Detection Server did not update its heartbeat for at least 20 minutes
I need a solution Hello,Last night a have this error in all deteccion server :Code 2302 Summary BHHxxxxxx not responding Detail Detection Server BHHPASBUE942 did not update its heartbeat...
View ArticleSymantec Definitions to Detect TA17-117A Intrusions Affecting Multiple...
I need a solution I would like to know when Symantec has definitions to detect TA17-117A Intrusions Affecting Multiple Victims Across Multiple Sectors (https://www.us-cert.gov/ncas/alerts/TA17-117A )...
View ArticleSEPM 14.0 MP 1 Java Console - Failed to connect to server
I need a solution We just recently upgraded our SEPMs from 12.1.6 MP 5 to 14.0.2 (MP 1), 3 servers running Server 2012 R2 Standarad and connecting to a SQL database on a cluster of two similar...
View ArticleHow to integrate LDAP to identify User attributes in DLP Web with Unique ID...
I need a solution I have been tasked with enriching the User attributes/details in the Attributes section by integrating LDAP and present to the Incident Response team details of the User. The...
View ArticlePGPprefs.xml:1: parser error : Document is empty for all commands
I need a solution Hi We use PGP Command Line 10.0 build 674Migrating from Server 1 to Server 2 From Rhel 6.8 yto Rhel 7.3 The difference I see is libxml2 is libxml2-2.7.6-21.el6_8.1.x86_64 on Server...
View ArticleInformational: Symantec Endpoint Protection Computer List Changed
I need a solution Hi All,I want to understand why i am getting this notification. " Informational: Symantec Endpoint Protection Computer List Changed".Would appreciate your help and solution for the...
View ArticleIs it possible to run the Virtual Image Exception tool on an existing VM
I need a solution Article https://support.symantec.com/en_US/article.TECH172... talks about using the VIE tool on the base line image, before creating virtual machines from these images. However we...
View ArticleSEP 14 SQL Queries
I need a solution Currently I am trying to create a query against our database to pull hosts and their information from specific groups within SEPM. Is it possible to query the database to pull from...
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New self-help resources for Endpoint Protection
Background Image on Blogs "Quilted" Page: Shiny black umbrellas with one yellow one.jpgPublish to Facebook: No Twitter Card Style: summary Symantec Support is introducing a comprehensive set of...
View ArticlePGPprefs.xml:1: parser error : Document is empty for all commands
I need a solution Hi PGP Command Line 10.0 build 674 . Migrating from Server 1 to Server 2 From Rhel 6.8 to Rhel 7.3 Installed PGP . Any command gives the below error-bash-4.2$ pgp --version...
View Articlemaillabs rejection
I need a solution Hello,I have recently been recieveing the following delivery messages after emailing clinets.The following organization rejected your message: [216.82.251.41].The following...
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Risk name: Microsoft® Windows® Operating System?
I need a solution just got this alert on one computer running W2012R2, SEP12.1.6MP5, managed by SEPM with version V14MP1. Any idea what happens and what to do?thanks guys! 0
View ArticleDelivery Failure Reason: 554 5.4.7 [internal] exceeded max time without delivery
Dear Sir/Mam,I have a recent case where I sent an email to a non valid email address but only receive the delivery failure after 1 week. This was a very important email and I did not know that the...
View ArticleCannot deploy AV without running CleanWipe first.
I need a solution Hello,I am trying to deploy Symantec 14 to over 500 clients but having issues.I have created various MSI packages to deploy the software via GPO but it fails with error 2343...
View ArticleSONAR definition out of date
I need a solution Hi Team,i am facing one issue that SONAR not getting updates in sep client machines but it's showing "Your computer is protected" and the same SEPM console showing out-of-date....
View ArticleDLP with rules for DropBOX
I need a solution Dear Experts.I am new in Symantec DLP and I need to create a rule in DLP for monitoring uploading files from web browser to DROPBOX.Has anybody solve this problem? Please share you...
View Article553 Sorry, your email address @domain has been blacklisted
I need a solution Hi,We are from Bankerbay ( https://www.bankerbay.com/ ). We got the below message when we sent an email from our Google Apps account on "bankerbay.com" to an email address on...
View ArticleWhat Symantec directories and processes to exclude
I need a solution I need to know what Symantec Endpoind Protection (v12 and v14 / Win7 and Win10 x64) directories and processes to exclude from other security programs from scanning. Basically, we...
View ArticleE-mails arrive 12 hours late
I need a solution Hi,i'm new with SMG and configure it to send end receive email as a relay to a Exchange 2003 server and the problem is that some messages are arrive with 12 hours of delay. Someone...
View ArticleNeed to remove encryption on unbootable machine
I need a solution The article below has 14 different recovery images but no version or information for each file; only incrementing file names.Symantec Drive Encryption 10.3.2 for Windows Recovery...
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