Hi
I have a question regarding the ProxyAV. I do not know if this is the right forum.
The old Blue Coat forums used to have a section dedicated to ProxyAV & CAS as far as I can remember.
We have a proxy policy with malware scanning for all traffic by default, the Blue Coat Proxy is connected to a ProxyAV.
Password protected Archives are blocked.
When trying to download a password protected PDF we get one of three different outcomes:
Success - File is downloaded
Failure - Exception log message 1 below
Failure - Exception log message 2 below
All these three different results occured for the same file, namely:
http://www.novapdf.com/uploads/novapdf_en/media_items/pdf-example-password.original.pdf
What could be the explaination for getting different results for the samt file (no change in policy)?
How can a PDF trigger an archive error?
The policy to block password protected archives, is that supposed to block password protected PDFs also?
Log message 1 (excerpt):
URL: http://www.novapdf.com/uploads/novapdf_en/media_items/pdf-example-password.original.pdf
ATEXT=Cause: File is password protected (engine error code: 0x000A0000)
File has been dropped.
Log message 2 (excerpt):
URL: http://www.novapdf.com/uploads/novapdf_en/media_items/pdf-example-password.original.pdf
ATEXT=Cause: Maximum total files in archive exceeded (engine error code: 0x00070000)
File has been dropped.