Subscription databse fails in Bluecoat proxy SG version 6.6.4.x, getting ERROR: Category feed is missing Category Mapping section. Please let me know hot to solve the issue. We tried to do manual or force full update still no luck.
Version: 1
License Type: Subscription
Licensed Until: Thu, xx xx 2017 00:00:00 UTC
Data Valid Until: Wed, xx xx 2017 00:00:00 UTC
Service: Disabled
Download method: Direct
Unsuccessful downloads: 92
Last attempt:
Time: Thu, 25 May 2017 15:08:00 UTC
Downloaded from: https://subscription.es.bluecoat.com/categorization/database
% Processing Full Update
Building database
ERROR: Category feed is missing Category Mapping section
% Error loading Categorization database
Last successful download:
Time: Wed, 24 May 2017 00:27:32 UTC
No download required. Subscription is up to date
Downloaded from: https://subscription.es.bluecoat.com/categorization/database
Where with same version other proxy able to download successfuly
working one
Version: 371510131
License Type: Subscription
Licensed Until: Thu, xxJ xx 2017 00:00:00 UTC
Data Valid Until: Fri, xxx 2017 00:00:00 UTC
Service: Enabled
Download method: Direct
Last successful download:
Time: Wed, 31 May 2017 08:32:19 UTC
Downloaded from: https://subscription.es.bluecoat.com/categorization/database
% Processing Accumulative Update