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Adding new USB devices at EEDC

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I need a solution

Our customer has issue with adding new USB devices at EEDC, please help.

Info from Customer:

„We have the case as below. These are the new laptops that have USB docking stations. DC blocks as follows

dc.png

Because it's Unclassified, so under “right click” I have gray (can’t use it) Copy Device info option, so I added the Vendor and Device ID exceptions manually.

But still blocked. Is there any other way to put this on whitelist? "

Please help !!!

Marek

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