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Unable to validate private key after import

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I need a solution

Hi,

I'm using Symantec Encryption Desktop (10.4.0) and I need a help with importing a private key.

I managed to import the public key, and I have a private key with a passphrase. when I import the private key it is marked as public key and I can not see it listed in the private key list put it is avilable in "All Keys" menu. I tryed to change the trust level, but "implicit" option is gray. this is the only key file that I have and it is added to the machine of one user and I'm trying to add it to another user now.

Thanks

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