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Symantec protection engine 7.8 with netapp cluster data ontapp 8.3.2

I need a solution

Hi All, I need some advice. I already run all the step from the implementation nas guide and spe for netapp conf guide. But when i activated the vscan enable. It show pop up error "can't read from the source file or disk". I attached the screenshot. I can upload the file, but i can't download, edited, or copy the file. Even the file is new file/test file. Thanks for your help

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